Help Centre

Straight answers to a few questions we hear often. If yours isn’t here, email support@lensy.uk.

How do I create a circle?

In the app, start a new circle from the circles tab and invite the people you want. Everyone you add can see posts and prompts for that circle unless you remove them. On the web, sign in and use the same flows where they’re available.

How do I add photos?

Use Capture to take a new photo or pick from your library, then choose a circle, album, or private destination. In albums, you can add to an existing shared album if you’re a member.

How do I report someone?

Use the in-product report option where it appears, or go to Report a concern on this site. Say what happened and who was involved. If someone is in danger right now, call the emergency number where you live first.

How do I delete my account?

Open account settings in the app (and on the web when we expose it there) and follow the deletion path. Deleting your account removes your profile and stops billing where applicable; some retention may apply for legal or safety reasons, as described in our Privacy Centre.